We are committed to delivering your order safely and efficiently.

Processing Time All orders are processed within 1–3 business days. Orders are processed Monday through Friday, excluding holidays.

Shipping Time Once shipped, orders typically arrive within 5–12 business days, depending on your location. Shipping times may vary slightly due to carrier delays or high demand.

Tracking Information Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Please allow 24–48 hours for tracking updates to apear.

Address Accuracy Please ensure your shipping address is correct at checkout. Scooply is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages If your package is delayed or appears lost, please contact us at our support email, and we will assist you as quickly as possible.